Help Center
How can we help you?
Find everything you need to know about OCS services, international shipping, tracking, and customs compliance.
Categories
General & Shipping
3 articles available
To arrange a shipment with OCS, you have two options:
1. Pickup Service: Visit the OCS local website or contact local offices directly to schedule a pickup. Our customer service representatives will assist you in arranging a convenient pickup time and location.
2. Drop Off: If you prefer to drop off your shipment personally, you can visit the nearest OCS local office. Our friendly staff will be ready to receive your package and guide you through the necessary procedures.
The cost of international shipping is determined by various factors, including the shipping method chosen, the dimensions and weight of the shipment, the destination country, and any additional services required. At OCS, we offer different shipping options to cater to your specific needs, including Express Air Shipment and specialized E-commerce Fulfillment.
An air waybill, also referred to as a consignment note, is a vital document that details the terms and conditions of transportation. It includes essential information such as the origin and destination of the shipment, its weight and dimensions, as well as the declared value of the goods being transported. This document serves as undeniable proof of the contractual agreement between the shipper and the carrier. At OCS, we assign a unique 11 to 12-digit air waybill number to each shipment. This number allows for efficient tracking and monitoring of your package throughout its journey.